Customer may request a refund from My Account Dashboard -> Orders -> Each item
On click refund request button, a popup will open.
They may ask for –
- Full Refund
- Partial Refund
Additionally, they may add a reason for the refund request.
For partial refund vendor has to insert the amount will be refunded.
Admin will see all these refund requests under their Dashboard -> Refund menu
Requests can be approved or rejected.
Importantly, payment will not be refunded automatically, the ShopAZ admin has to do this manually.