Agave Garden Ultraband
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If there was an error in fulfillment by the ATA (i.e. wrong size, color or item was sent), the ATA will refund or exchange goods purchased through ShopAZ with no additional shipping cost to the buyer. Unwanted goods will need to be returned to the ATA before new items will be sent, and refunds issued.
If a buyer finds they simply don't like the item that was sent, but the item was fulfilled correctly by the ATA, the ATA will refund the cost of the product minus shipping upon the item's return. The ATA will not pay for return shipping. No exchanges will be made if the buyer simply doesn't like the item. If a new item is desired by the buyer, the buyer will need to purchase the correct item separately.
Cancellation / Return / Exchange Policy
Please contact the ATA at firstname.lastname@example.org within 24 hours to cancel your order. We cannot cancel orders once items have been shipped.
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