Handwritten Personalized Letter from Santa // Stocking Stuffer // Christmas Keepsake

$30

Additional Information



Store:  Hoopla! Letters
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Make Christmas a little more magical with a personalized, hand-scripted letter from Santa! Phoenix local pick-up availableat the Hoopla! Letters booth at Phoestivus December 15 & 16, 2021 from 5-10 p.m.

Please provide for EACH letter you are ordering.

1) Child’s name
2) Child’s address
3) “Big” gift request
4) Pick one detail to add: a) Color/pattern of wrapping paper to be used for “big” gift OR b) type of cookie/treat left for Santa last year

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Item will be shipped in 3-5 business days

Description

Make Christmas a little more magical with a personalized, hand-scripted letter from Santa! 

These letters from Santa are handwritten in a fun, jolly-inspired style, and can be personalized to be meaningful and special to an individual child (or adult, because honestly, who wouldn’t be stoked to get a letter from Santa?). And because no child wants to get the same letter as last year — or as their sibling! — the templates change each year, and all letters within the same order will be varied.

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INSTRUCTIONS & DEADLINES

STEP 1: SUBMIT PERSONALIZATION DETAILS WITH ORDER

When you place your order, you will be prompted to provide some information to help personalize the letter. Please include all requested details. If you are ordering more than one letter, please separate your responses by letter like so:

EXAMPLE:

Letter #1
Child’s Name: Johnny Doe
Child’s Address: 1234 Evergreen Terrace, Indianapolis, IN 46219
Big Gift Request: new bike
Type of Cookies Left: chocolate chip

Letter #2
Child’s Name: Janie Doe
Child’s Address: 1234 Evergreen Terrace, Indianapolis, IN 46219
Big Gift Request: scooter
Color of Wrapping Paper: green & sparkly

STEP 2: SELECT DELIVERY OPTION

Your child’s custom, personalized letter from Santa will be handwritten and placed in an addressed envelope. If you select the Flat Rate Shipping Option, the letter will be mailed to you in a nondescript, sturdy photo mailer. If you select the Local Pick-Up Option, you can pick up at the Hoopla! Letters booth at Phoestivus in Downtown Phoenix December 15 and 16th – please read shop policies for details. 

You can then place the letter in your child’s stocking, in the mailbox, with their Elf on a Shelf or wherever Santa would deliver his magical mail!

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ORDERING FOR MORE THAN ONE CHILD

Have more than one kiddo? No problem! Please contact me for a 10% discount code.

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Shipping Policy

*** Local to Phoenix? Order your item and pick up at the Hoopla! Letters booth at Phoestivus December 15 & 16, 2021 from 5-10 p.m. ***

All of my items are shipped USPS. All US orders should arrive 2-7 days after shipping; international ship times will vary.

Print orders ship every Wednesday afternoon. Please note: if your order arrives after 10 a.m. PST on a Wednesday, it will not ship until the following Wednesday. Other items, such as mugs, apparel and home goods, are shipped directly from the manufacturer.

If your item arrives damaged, please send a photo of the damaged package AND item via an Etsy conversation so I can submit a claim to USPS. From there, you will send back the damaged item and I will send you a new one.

If you do not receive your package, but USPS has marked it as delivered, the following steps should be taken. First, please contact your local Post Office to confirm where it was delivered. If you live in an apartment building, be sure to check with your neighbors. If your package has not been located AFTER you have taken these steps, please contact me and we will discuss options. Please DO NOT contact me until after these steps have been taken - most of the time, packages can be located this way. Please note that items that are marked as delivered by the USPS, I am not able to file a claim, and cannot be compensated for the work. As such, items will not be replaced free of charge; fees will depend on the item.


Refund Policy

I do not offer full refunds to items unless they have been damaged prior to pick-up. If you fail to pick up your item at the Hoopla! Letters booth at Phoestivus on December 15 & 16, 2021, you will be sent an invoice for shipping to be paid by December 17, 2021. If payment is not made at this time, your order will be cancelled and you will not receive a refund. If products are damaged in the mail, please contact Hoopla! Letters for next steps.


Cancellation / Return / Exchange Policy

Your order can be cancelled within 24 hours of purchase. Please contact me directly at kim@hooplaletters.com for any questions or cancellation requests.

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