We currently ship to the United States and Canada only.
Items will be shipped in 3-5 business days from when they are ordered via USPS Mail or another carrier of the customer's choosing based on weight.
Orders are shipped to the address provided. Orders shipped to incorrect addresses will not be reshipped or refunded.
Free shipping on orders over $100!
Returns are accepted for store credit or exchange only. We are happy to exchange any unused, unworn, unwashed merchandise within 14 days of receipt of your order. The customer must be pre-authorized prior to sending any items back for a return. Pop-Cycle retains the right to deny exchanges or store credit if the merchandise does not meet our return requirements. All items must have original tags and/or packaging. The buyer is responsible for any return shipping cost. Buyer is responsible for claiming orders from customs if needed, as well as any charges that may occur through customs or in the event that an order goes unclaimed and must be shipped again.
Cancellation / Return / Exchange Policy
We try to ship quickly, so we cannot always accommodate order cancellations. Please contact us at firstname.lastname@example.org with questions about order cancellations.
Sale merchandise, face masks, and body care items are final sale. Returns on these items will not be accepted.
For questions on orders that have been shipped, please reference your shipment tracking number. If you have concerns about late or lost packages, please call or email us - ultimately, delivery issue must be resolved with shipping provider. If an order has been shipped, has not been delivered, and the tracking has not been updated for one week, we will initiate a claim.
We are not responsible for lost, stolen or delayed orders.